- OperatorCyberrock Entertainment N.V.
- Established2010
- Total Games978 across 20+ providers
- Crypto AcceptedBTC, ETH, USDT, LTC, TRX, USDC, BCH
1. General betting conditions
Vanguard Casino aims to provide a clear and consistent betting experience. The available products, events, markets, games and payment methods may depend on your location, account status, legal requirements and the services offered on the website at the time you use it. You are responsible for checking the information displayed before placing a bet.
These rules apply to bets placed through the approved Vanguard Casino website or other official betting interfaces made available to eligible customers. Bets placed through unofficial channels, altered software, automated tools or third parties may not be accepted. You must use your own account and must not allow another person to place bets on your behalf.
You must meet all applicable age, identity, location and account requirements before using betting services. You must provide information that is accurate, current and complete. Vanguard Casino may request information or documents to verify your identity, account ownership, source of funds or eligibility. Betting access may be restricted while a review is in progress.
- Only one person may use an individual customer account.
- You must keep your login details private and take reasonable steps to protect access to your account.
- You must not create or use an account for another person, or permit another person to use your account.
- You must not place bets while located in a jurisdiction where the relevant service is unavailable or unlawful.
- You must comply with the website terms, privacy information, responsible gambling information and any market-specific rules.
- You must check your bet details before confirming a wager.
The rules displayed for a particular event, market, game or promotion form part of the conditions for that activity. If a specific rule conflicts with a general rule, the specific rule will generally apply to the relevant activity. If anything is unclear, do not place the bet until you have reviewed the available information.
You are responsible for ensuring that betting is permitted in the place where you are located. Access to particular products or markets may be unavailable in some locations. Technical access to the website does not necessarily mean that every service is available or lawful for you to use.
2. Placing and confirming bets
A bet is normally submitted by selecting an available market or game option, entering the stake and confirming the bet through the relevant betting controls. A selection placed in a bet slip is not necessarily a completed bet. You should wait for an on-screen confirmation and retain the reference or transaction information shown after submission.
A bet will only be valid if it is accepted by the betting system. A message that a bet is pending, rejected, interrupted or unsuccessful does not confirm acceptance. If the displayed odds, line, price or other bet details change before confirmation, you may be asked to accept the updated terms before the bet is submitted.
- Select the event, game, market or outcome you wish to bet on.
- Review the displayed odds, price, line, stake and potential return where provided.
- Check any applicable market notes, restrictions, minimum or maximum conditions and settlement information.
- Confirm that you are using the correct account and payment balance.
- Submit the bet and wait for confirmation.
- Check your account history to make sure the accepted bet is recorded correctly.
You should not rely solely on a bet slip before confirmation. Betting information can change because of official updates, market movement, technical processing or corrections. If you believe a bet has been recorded incorrectly, review your account history and raise the issue through the available support process as soon as possible.
A bet may be refused, limited, suspended or cancelled where permitted by the applicable rules. This can occur when a market is closed, an event has started, an account is not eligible, a payment is not authorised, required verification is incomplete, or the betting system detects a technical or operational issue.
Odds, prices and potential returns
The odds or prices shown on the website are the terms available at the time of acceptance, unless the relevant rules state otherwise. Odds may move before a bet is confirmed. Any potential return shown is an estimate based on the accepted stake and applicable odds; it does not guarantee a result or a payment where a bet is void, reduced, adjusted or settled under a special market rule.
Displayed information may occasionally contain an obvious error, such as an incorrect price, participant, handicap, start time or market description. Where the rules allow, a bet affected by an obvious error may be corrected, voided or settled using the correct information. The relevant circumstances and market rules will be considered when determining the appropriate outcome.
Bet cancellations and changes
Once accepted, a bet generally cannot be changed or cancelled by the customer unless a specific option or rule allows this. Requests to cancel a bet are not automatically effective. You should check the status of the wager in your account before assuming that it has been cancelled. A technical interruption, browser issue or failure to receive a message does not by itself cancel an accepted bet.
3. Events, markets and settlement
Bets are settled using the official result or outcome applicable to the relevant event or market. The source used for settlement may vary according to the product and will generally be identified in the relevant rules or market information. Unofficial reports, social media posts, live commentary and preliminary information may not be used as the final basis for settlement.
You are responsible for checking the settlement terms before betting. Different markets can have different requirements. For example, a market may be settled on the result at the end of regulation time, a result after extra time, a particular scoring period, a nominated participant's performance or another clearly described condition. The wording of the market is important.
Postponed, abandoned or changed events
If an event is postponed, abandoned, interrupted, relocated, shortened or materially changed, the affected bets will be handled under the applicable event and market rules. Some bets may remain valid if the required conditions have already been determined. Other bets may be voided, carried forward or settled in another permitted way. The result depends on the market type and the specific rules displayed for that event.
Dead heats, ties and non-runners
Where two or more selections share a result, the relevant dead-heat or tie rule may apply. This can affect the stake, odds and return. If a participant, team or selection does not take part, the applicable non-runner or participation rule will determine whether the bet is cancelled, adjusted or remains active. You should read the market conditions for the precise treatment.
Live and in-play betting
Live or in-play markets may be suspended or updated during an event. Delays can occur between an event taking place and information being displayed on the website. A bet submitted during a suspension or after a material change may be rejected, repriced or handled under the relevant live betting rules. You should consider the risks of delayed information before placing an in-play bet.
Settlement reviews and corrections
A settlement may be reviewed if new official information becomes available, a result is corrected, an obvious error is identified or a technical issue affected the market. Any correction will be made in accordance with the applicable rules. Account balances may be adjusted where a previous settlement was made in error or later changed under those rules.
If you disagree with a settlement, keep the relevant bet reference, event details and any supporting information. Submit the query through the available account or support process. Reviews are normally based on the recorded bet, the published market rules and the official information used for settlement.
Multiple bets and combinations
Combination bets may be subject to additional conditions. The outcome of each selection can affect the overall bet, and a void or cancelled selection may be treated differently depending on the product and applicable rules. Before confirming a multiple or combination bet, review how void selections, ties, non-runners and partial results are handled.
4. Account integrity, payments and responsible betting
All betting activity must be conducted honestly and for a lawful purpose. You must not manipulate a market, misuse a technical vulnerability, interfere with the website, use unauthorised software, submit false information or take part in conduct designed to obtain an unfair advantage. You must also avoid using another person's payment method or account without proper authority.
- Collusion, coordinated manipulation and attempts to influence an event improperly are prohibited.
- Using bots, scraping tools or other automated systems is not permitted unless expressly authorised.
- Exploiting pricing, settlement or software errors may lead to a review and account restrictions.
- Suspicious, fraudulent or unlawful activity may be reported or referred for appropriate action.
- Transactions may be checked before deposits, withdrawals or winnings are processed.
- Vanguard Casino may suspend access, cancel affected bets or take other action where the applicable terms permit.
Payment and withdrawal conditions are subject to the payment method, account verification, applicable law and the website terms. A successful bet does not remove the need to complete any required verification. You should not deposit money that you need for everyday living expenses, and you should only use funds that you can afford to lose.
Responsible gambling
Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you play and consider setting time and spending limits. Avoid betting when you are upset, under the influence of alcohol or drugs, or trying to win back money already lost. Taking regular breaks can help you keep your activity under control.
- Decide how much time and money you can afford to spend before betting.
- Never chase losses or increase stakes to try to recover money.
- Keep betting separate from essential household spending.
- Use available account controls, limits, breaks or self-exclusion options if betting is becoming difficult to manage.
- Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
- If another person may be at risk, encourage them to use responsible gambling tools and seek appropriate help.
Vanguard Casino may apply responsible gambling checks or restrictions where required by its policies or applicable obligations. Account access may be paused or limited while concerns are assessed. You should read the responsible gambling information on the website for details about the tools and support options available to you.
Rule updates and questions
Betting rules may be updated from time to time to reflect changes to products, systems, legal requirements or operating procedures. The version published on the website applies from the date shown or, where no date is shown, from publication. It is your responsibility to review the current rules before placing a bet. If you have a question about a market, bet or settlement, use the available Vanguard Casino support channel before betting where possible.
If these rules, the general website terms and a specific market rule appear to address the same matter differently, the more specific rule will generally apply to that market or activity. Nothing in these rules is intended to exclude or limit any rights that cannot lawfully be excluded or limited under applicable Australian law.
